Creating community culture

Hi, I’m Marie Connelly. I’m the community manager for…

This is how I’ve introduced myself in most professional situations since 2007. I’m currently a community manager on the product team at Vox Media, but before that, I spent about eight years building online health communities, first for patients here in the US, and then for healthcare professionals around the world.

In those eight years, I’ve learned that building community means intentionally creating a culture, every step of the way. Here’s what I wish I’d known when I was getting started...

This post originally appeared on The Coral Project and is now featured in their guide to building strong online communities. Read more.

Busy

How’ve you been?
Busy, busy, you know. Busy is good, though.

How many times have you had that exchange? I can’t even count. I say it reflexively, as if I’m playing a game of word association. Busy? Good.

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